Return & Replacement Policy

Return & Replacement Policy

We stand behind the quality of our products. If your item arrives with any material defect, damage, or manufacturing error, we will send you a replacement product free of charge.

• Eligibility: Requests for replacements due to material defects must be submitted within 30 days of delivery.

• Process: Email our support team with your order number and clear photos of the damaged or defective item.

• No Extra Fees: You will not be responsible for any additional shipping costs or return fees for verified defective items.

• Standard Returns: Due to the nature of our products, we do not accept returns or exchanges for buyer's remorse or sizing errors.

If you have any questions about an order, please contact us at support@solarpivotpower.com and we will make it right.